Support that lets you focus on teaching.
Faculty running Flexee in their classroom should be able to teach without worrying about the platform. Support includes documentation, teaching notes, session facilitation guides, and direct help during active course sessions.
Resources for faculty and administrators.
Documentation and teaching guides.
Each Flexee simulation comes with a teaching guide that includes session-by-session facilitation notes, sample syllabus integrations, debrief question banks, and technical guidance for your first few sessions. New faculty typically need one to two prep hours per simulation before their first use.
Request documentation →Session support during live courses.
During active course sessions, faculty get priority support with a documented response time. Technical problems during class get fixed quickly, and facilitation questions get answered the same day. Chuck and the implementation team handle every request.
Contact support →Faculty onboarding.
New faculty get a structured onboarding: a walk-through of the platform, a preview of the simulation from the student side, and a discussion of how it fits your course. It's usually one session before your first semester, with follow-up as questions come up.
Schedule onboarding →Administrator and IT support.
For institutional site licenses, we work directly with your administrators and IT team on deployment, security review, single sign-on, LMS integration, and enterprise reporting. Technical requirements are light, since Flexee runs in the browser with nothing to install.
IT and admin contact →Chuck is the human on the other end.
Support requests go directly to Chuck Nemer and the implementation team. The people who help faculty adopt Flexee are the same people who support them while they teach.
Contact support